Privacy Policy

At Fraser Valley Addictions & Recovery Hub, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our contact form.

 

Information We Collect

When you submit a message through our contact form, we may collect the following details:

  • Your full name
  • Your email address (for communication purposes)
  • The content of your message or inquiry
  • Any additional information you choose to provide

 

How We Use Your Information

We use the information collected via our contact form to:

  • Respond to your inquiries and provide support
  • Improve our website and the services we offer
  • Send you relevant updates, newsletters, or promotional materials (only if you have opted in)
  • Comply with legal obligations and enforce our organizational policies

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required or permitted by law.

 

Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties, except under the following circumstances:

  • When required by law or to comply with legal obligations
  • To protect the rights, privacy, safety, or property of our organization or others
  • In the event of a merger, acquisition, or asset transfer, where your information may be shared as part of the transaction

 

Security

We use industry-standard measures to protect your information, including:

  • Encryption of sensitive data
  • Secure access controls
  • Regular security audits and maintenance

However, please note that no method of internet transmission or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

 

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your experience and gather analytics. You may choose to disable cookies through your browser settings; however, this may impact the functionality of some parts of our website.